Our Products Can Sell To following countries:
United States ,Australia,United Kingdom,Canada
United States:
Shipping fees: Free Shipping
Handling time: 6-11 business days,transit time 7-12 business days
Australia:
Shipping fees: Free Shipping
Handling time: 6-11 business days,transit time 7-12 business days
United Kingdom:
Shipping fees: Free Shipping
Handling time: 6-11 business days,transit time 7-12 business days
Canada:
Shipping fees: Free Shipping
Handling time: 6-11 business days,transit time 7-12 business days
Shipping and Delivery Time:
it takes time to prepare your nice custom jewelry.please allow us Handling time for Custom designed items will take 6-11 business days to create and produce. Transit time need approximately 7-12 business days via USPS shipping channel. All orders will receive a tracking number. Tracking details will be provided via email after shipping, but please note that it can take several days before the status is updated due to the limitations of the courier systems.
How to Track Your Order：
you can see the usps tracking number once order completed and start shipping out, you can track on the site of: www.usps.com and https://www.17track.net/en with the usps tracking number.
About taxes:
All the items has includes the taxes fees. No need to cost you extra taxes anymore.
Quality Problem Packages:
We Accept returns and Exchanges for defective products only. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, Provide us with and Picture as provement, so that we can evaluate the issue and make it right.
Lost or Stolen Packages:
DOBLING is not responsible for lost or stolen packages, and deem the order agreement fulfilled upon successful indication of delivery, per the associated tracking number. So Please Provide the Complete and Exact Shipping address While placing the orders.
NOTE: Lost/ stolen packages are not eligible for a refund Nor a replacement
We rely on our customers to provide an accurate delivery address and to ensure its reliability and security for safe delivery, including monitoring tracking updates for prompt retrieval upon delivery. If your tracking number indicates delivery, but you have not received the package, please double check that you've provided the correct address, after which we recommend the following:
- Look to see if a notice of attempted delivery was left
- Look in your mailbox and around the delivery location- the courier may have left it somewhere less conspicuous (e.g. by the garage, on the front porch, in the decorative antique mailbox on the house, etc.)
- Ask anyone you live with if they found the package (e.g. roommate takes the package in and puts it up for safe keeping, and then forgets until asked)
- Check with your neighbors, particularly if you have similar house numbers
Any problems please reach out to us at:
Room 612, 6th Floor, Block B, Dingfu Plaza, Futian Street, Yiwu City, Zhejiang Province
Phone/Whatsapp: +8618653761792
mail 1: christina@doblingjewelry.com
mail 2: summerxiao2018@gmail.com
Work Time: Everyday 9:00-17:00